How to avoid disputes around insurance claims? Mahavir Chopra answers

" As a consumer, you need to become more aware. Obviously, the industry has to align it to the customer behaviour and make it very, very easy for the customer to be able to understand this stuff. It is a hand in hand thing that needs to be solved. Till it does not get solved, until the solution has not reached a level where you could say, okay, finally, we have reached a good solution, till then, there is no choice."

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