A user named Praanay Loya encountered a glitch in the Swiggy app, resulting in multiple unintended orders. Loya shared his ordeal on social media, revealing that the app displayed a cancelled status despite deducting the money. The issue persisted even after closing and reopening the app. Loya ended up with a surplus of items and expressed frustration with wasted food and money. Swiggy Cares offered assistance in resolving the situation.