Newly appointed general manager of Central Railway, Ram Karan Yadav, pays a surprise visit to the Mumbai suburban system. Yadav travels in the second class compartment of a train, checking cleanliness, security, and ticket counters. He conducts footplate inspection, interacts with passengers, and inspects Thane and Dadar stations. Yadav identifies shortcomings in cleanliness, security, and punctuality. He plans to hold a meeting with officials to discuss improvement plans.