Policyholders are increasingly taking insurance companies to consumer court: comprise 27% of cases in 2022
Many policyholders are taking insurance companies to the consumer courts whenever their claim is rejected. Out of 5.78 lakh pending cases in consumer courts, more than 1.61 lakh are related to insurance sector in 2022. This makes up 27% of the cases pending in consumer courts. The Department of Consumer Affairs suggested insurance companies implement the certain measures to protect consumers' interests.
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